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Case study · EdTech · 2024

6x fewer missed millions.

x10 Academy is an online-education company. We audited the sales team end to end - from ad spend to CRM - to find where money was leaking and win it back without raising the budget.

fewer missed leads
−27%
sales team headcount
+17%
sales in the first month
amoCRMSenseiSIPUNIGPT-4o
x10 Academy — AI in online education
Challenge

Where the money was leaking.

x10 Academy kept pouring money into ads and growing the sales team, but revenue wasn't keeping pace with the spend. Cash went to traffic and salaries while conversion to payment stayed flat.

The problem wasn't demand - it was the funnel. Leads slipped through weak reps, budget flowed into expensive channels, and decisions ran on data nobody could trust.

Before automating anything, we audited the entire chain - from where a lead came in to the deal status in CRM.

What hurt

  • Underperforming reps were missing their targets
  • Ad budget was burning on Yandex and VK
  • The Telegram channel sat unused, even though it was more profitable
  • Rejection stats in CRM were logged incorrectly
  • Decisions were made on dirty data
Solution

What we did.

01

Audited amoCRM + Sensei + SIPUNI to get the full picture of the funnel

02

Spotted the weak reps and reassigned their deals to the strong ones

03

Shifted ad budget into Telegram - the channel turned out to be more profitable

04

Fixed rejection tracking - the data in CRM finally became reliable

05

Rolled out Sensei from scratch and put the sales process in order

amoCRMSenseiSIPUNIGPT-4oTelegramCall analytics
Result

Money in P&L, not model metrics.

−27%
sales team headcount
+17%
sales in the first month
0 ₽
extra budget

Growth with no extra marketing spend - purely by plugging the leaks in the funnel.

How it looks
— dashboard screenshot
— funnel screenshot
— call analytics screenshot
Testimonial
"Over 3 years ONIX rebuilt our sales team: voice bots, AI agents, analytics on 100% of dialogues. Our reps now work only warm leads."
Andrey Shirokov
PM · x10 Academy
07 · Contact

We'll get the team working while you watch the numbers.

Describe your task in two sentences - we'll come back with a plan and a working prototype in 48 hours.

Book a call
Travel · 2023

20% won back from a dormant base

20%
Fintech · 2024

+30% rep productivity

+30%