Blog

Deep dives, cases and the mechanics of sales.

How AI agents, CRM and analytics actually work under the hood. No fluff - real numbers and examples from our projects.

9 articles
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Analytics

100% of calls under analysis: how Achilles finds missed deals

What a conversation analyzer can do and why manually checking 5% of calls is a blind spot.

Feb 5 · 6 min
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CRM

amoCRM for B2B: how to build a pipeline for long sales cycles

Stages, fields and automations for deals with a long cycle and multiple decision-makers.

Jan 29 · 8 min
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Voice bots

Voice-agent accuracy: from recognition to production

What voice-agent accuracy is made of: ASR, understanding, latency and human handoff — and how to measure it.

Jan 22 · 5 min
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Integrations

n8n + Claude: automation without developers

How to build a working lead-handling flow on a no-code stack in a single day.

Jan 15 · 7 min
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CRM

amoCRM for manufacturing: pipeline, tenders, approvals

How to fit a long B2B process with tenders and multi-step approvals into your CRM.

Jan 9 · 8 min
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AI agents

RAG on your company knowledge base: how AI answers from your documents

How retrieval-augmented generation works and where a business actually needs it.

Dec 26 · 9 min
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Cases

How we reactivated a tour operator's database and won back 20% of customers

A project breakdown: segmenting a dormant database, the scripts, and an AI agent in messengers.

Dec 18 · 6 min
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Integrations

Connecting amoCRM to messengers via Wazzup

How to pull every customer conversation into the deal card and stop losing threads.

Dec 11 · 5 min
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AI agents

AI agent vs chatbot: what is the difference in practice

Why a scripted bot hits a ceiling while an agent holds a real dialogue and makes decisions.

Dec 4 · 6 min
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